You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or GAMSTOP. We make no representations, warranties or guarantees of any kind regarding the availability or operation of our site or GAMSTOP or that your access will be secure, uninterrupted or free from defects. Our site and GAMSTOP are provided on an “as is” basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them.
User research
If you register for GAMSTOP, we will help prevent you from accessing all gambling websites, apps and services provided by Gambling Operators, including new operators which may open in the future. Once you’ve registered, you cannot cancel your registration during the exclusion period. Although we provide on our site information about gambling and gambling support services that we hope you will find helpful, this information, together with all other content on our site, is provided for general information only.
You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion. You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information. You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period).
These trusted non gamstop casinos schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area. You can choose to self-exclude via a multi-operator self-exclusion scheme. It is for those who wish to be supported to stop gambling.
You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration. You understand and agree that the operation of GAMSTOP and your self-exclusion may not be as effective in circumstances where you provide, or we otherwise receive inaccurate, incomplete or out-of-date information. You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self- exclusion will take effect within this timeframe.
Take a break from gambling
You understand and agree that we are not responsible for implementation of your self-exclusion on Gambling Operators’ systems. Further information on how we use your personal data for verification purposes is set out in our Privacy Policy. If you select the Onfido process, you understand and agree we will need a photo of you and an official photographic ID document which Onfido will compare using facial recognition technology. If you select the TransUnion process, you understand and agree that you must answer a series of questions about your identity. Although you can access certain parts of our site without having to register, to be able to use GAMSTOP to self-exclude, you will need to register for your self-exclusion. We are unable to help prevent you from accessing gambling services that are operated by organisations which do not participate in GAMSTOP.
Blocking yourself from using gambling websites and apps could be just what you need. There can be many benefits to taking a break from gambling. You will need to give us some personal details to confirm your identity. You can also choose to have your exclusion renew automatically so you do not have to think about it again. You can choose how long to exclude yourself from gambling, from 6 months up to 5 years.
You understand that we will separately ask for your explicit consent to use facial recognition technology during the Onfido process. We may choose to use different third-party verification providers in the future. Once you have provided us with the above Registration Information and verified your email address, we will need to verify your identity. If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning.
This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. We respond to let them know you’re on the register and they block you from their services If you want to complain about a gambling business or need further help please contact us. We are unable to provide refunds for any money you have spent gambling. It is the responsibility of the gambling business to put procedures in place to prevent this from happening. It is your responsibility to stick to your self-exclusion agreement.
- Your exclusion stays in place after the end of the period you’ve chosen unless you choose to remove it by contacting us.
- You understand and agree that we may receive and process your personal data when you contact the GAMSTOP Contact Centre or via your GAMSTOP account.
- You could consider software which blocks your access to gambling websites.
- We have also created guidance to help you limit the amount of gambling related content you see on social media.
We check your identity and add you to our register Some choose to give up gambling for good because it’s affecting their lives and the lives of their loved ones. It must also remove your name and details from any marketing databases it uses. In addition to self-exclusion, you should also seek support. GAMSTOP allows you to self-exclude from online operators with one request.
If you select the auto renewal option either at registration or during a five-year Minimum Exclusion Period, immediately after the expiry of your current five-year Minimum Exclusion Period, a new five-year Minimum Exclusion Period will automatically begin. But every time you visit our site or use GAMSTOP, please check these Terms to take note of any changes we have made and to ensure you understand the Terms that apply at that time. Please read these Terms carefully before you access our site or use GAMSTOP.
You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site. Alternatively, you may also choose to deactivate your self-exclusion. The content of our Privacy Policy and (to the extent relevant) our Cookie Policy is incorporated into and forms part of these Terms. Failure to do so may result in your self-exclusion being less effective.
You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period. This process will continue for four new five-year Minimal Exclusion Periods or until you turn off auto renewal from your GAMSTOP account. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion.
We have also created guidance to help you limit the amount of gambling related content you see on social media. You could consider software which blocks your access to gambling websites. Gambling businesses are required to have their own self-exclusion arrangements in place. You enter into a formal agreement not to gamble, and it is up to you to stick to your self-exclusion. You can take active steps to remove yourself from gambling whether online or in a premises. Self-exclusion is a tool used by those who have recognised that their gambling is harmful to them.
You understand and agree once you have completed your registration, we will activate your self-exclusion. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. In these cases, you agree to provide official ID documents to the GAMSTOP Contact Centre before you can complete the registration process. You may print off one copy, and may download extracts, of any page(s) from our site which you are authorised to access, provided that such prints and downloads are for your personal and non-commercial use only. You understand that we have no influence over whether a Gambling Operator prevents you from accessing online gambling platforms outside of GAMSTOP.